Refund policy

Return Policy
Nuka Love accepts returns on eligible full-priced items within thirty (30) days from the date that the item was delivered to you. We accepts returns on eligible reduced-price (or “sale”) items within fourteen (14) days from the date that the item was delivered to you. Items must be returned unopened/unused, with tags, in their original packaging. Any items that are damaged when we receive them are not eligible for a refund. If a returned item is open or used, any refund shall be at Nuka Love’s discretion according to Nuka Love’s terms for the refund (which may include setting up a Nuka Love account for a store credit refund).

Items Not Eligible for Return
Please note that we do not accept returns of intimate apparel, jewelry, any personalized or custom-made products, merchandise marked as final sale, or any other merchandise marked as Non-Returnable, unless such item arrives to you in a damaged or faulty state. Any exceptions to this policy will be listed on the product’s page.

Receiving a Refund
A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for Refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the Product price less the return restocking fee if applicable. Any duties paid for orders shipped will NOT be refunded. Please note that credit card refunds may take up to 10 business Days for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.

Some of the products we sell are shipped directly by the vendor. If this is the case, you will find this information on the item’s product page, in the “Shipping & Returns” dropdown menu, along with information about the return policy for that item. Please note that if your item is shipped from the vendor, we will share the shipping and contact information you provide at checkout with that vendor so that they can complete your shipment.

For the return Policy you can have the returns go To: 3575 Arden Way #1114 Sacramento CA 95864